***Please note, you can also find Devices and Printers within the Control Panel. Select Devices and Printers when it appears above the Search Windows box. On the desktop, to the right of the Start Menu in the Search Windows box (or magnifying glass), type devices and printers. Locate the file -> right click -> Extract All. zip extension at the end -> OK (to download). Select Drivers-Universal Printer to the right -> Windows 10 -> choose the file with a. Konica Printer - Type in the Konica model (example - Bizhub 368) -> select magnifying glass to search for the model printer driver. Locate the file - right click -> Extract All. Expand the + next to the Driver-Universal Printer Driver heading -> Download. HP Printer - Click on Software and Drivers -> enter printer name under Enter your HP product name (example - laserjet 400m) -> select Find. Download & extract the printer driver software to a location that's easily accessible on your device (downloads, desktop). Please note that you will need to have a hard wired or WiFi Internet connection to either Eduroam or RedRover. Step 6: Select your printer from the list and click on “Add device.”Īfter re-adding the printer, try printing a test page to see if it is back online.Below are instructions to add an ILR printer to a Windows 10 computer using the printers IP address. Step 5: Wait for a few seconds and then click on “Add a printer or scanner.” Step 3: Locate the printer from the list and click on it. Step 2: Click on “Devices” and then select “Printers & Scanners.” Step 1: Press the Windows key + I to open the Settings app. If none of the above methods work, you can try removing the printer and re-adding it to resolve the offline issue. Step 4: Follow the on-screen instructions to install the latest drivers for your printer.Īfter updating the printer driver, check whether your printer is back online or not. Step 3: Right-click on the printer and select “Update driver.” Step 2: Locate the “Printers” option and click on the dropdown arrow to expand it. Step 1: Press the Windows key + X and select “Device Manager.” To update the printer drivers, follow these steps: Outdated or incompatible printer drivers can also cause the printer to go offline. Step 5: Wait for a few seconds, and the spooler service will restart.Īfter restarting the spooler service, check if your printer is still offline. If the service is not running, click on “Start.” Step 4: Select “Restart” from the dropdown menu. Step 3: Locate the Print Spooler service from the list and right-click on it. Step 2: Type “services.msc” and press enter. Step 1: Press the Windows key + R to open the Run dialog box. To restart the spooler service, follow these steps: If the printer spooler is not running correctly, your printer might go offline. The spooler service on your computer is responsible for managing printer tasks. You can also try connecting the printer to a different USB port or using a different cable to confirm the issue. Ensure that they are properly plugged in, and there is no damage to the cable. Check all the cables and plugs, including the power cable, USB cable, Ethernet cable, and others. If your printer is not connected correctly, it might go offline. In this article, we have listed some effective fixes that can help you get your printer back online quickly. However, there could be several reasons why your printer is going offline, such as connection issues, network problems, outdated software, and others. The printer is an essential and frequently used device that needs to function properly. If you have ever faced the issue of your printer going offline in Windows 10, you know how frustrating it can be.
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